Terms & Conditions
Welcome to Ijoko-Mart (www.ijoko-mart.com), Nigeria's leading supplier of high-quality electronics. These Terms and Conditions (the "Terms") govern your use of our website, your purchases from us, and any interactions with our services. By accessing, browsing, or using our website, or by placing an order with Ijoko-Mart, you (the "User/Customer") agree to be bound by these Terms and Conditions, as well as the Privacy Policy and other applicable policies posted on our website. Please read these Terms carefully before using our platform.
1. Eligibility to Use Our Services
To use our website and purchase products, you must:
Be at least 18 years old (if you are under 18, you must have the consent of your parent/legal guardian, who will be responsible for your actions on the platform).
Reside in Nigeria (or have a valid delivery address within Nigeria, as we only ship within Nigeria).
Have the legal capacity to enter into a legally binding contract (e.g., there are no legal obstacles preventing you from entering into an agreement).
When creating an account, placing an order, or communicating with our team, please provide accurate, complete, and up-to-date information (including contact details, shipping address, and payment information).
2. Account Creation and Responsibility
By creating an account on our website, you agree to:
Choose a secure password and keep it safe (do not share your password with any third party).
If you suspect unauthorized access to your account, please notify us immediately (by email monlineshopping9@gmail.com or phone +2348065954201) to prevent fraud or abuse.
You assume full responsibility for all activities conducted under your account (including placing orders, making payments, and sending communications).
If your account information changes (e.g., a new shipping address, updated phone number), please update it promptly to ensure smooth order processing and communication.
Ijoko-Mart reserves the right to suspend or terminate your account if it suspects unauthorized use, fraud, or violation of these terms.
3. Product Information and Availability
a. Accuracy of Product Details
We strive to provide accurate and detailed product information (including specifications, prices, images, and availability) on our website. However, we cannot guarantee that all product details are 100% accurate. If errors occur (e.g., incorrect pricing, incorrect specification descriptions), we reserve the right to correct the errors and notify you promptly. If you have ordered an incorrect product, we may cancel the order and provide a full refund (or, where applicable, offer you the option to reorder at the correct price).
b. Product Availability
All products listed on our website are in stock. Due to high demand or supply chain issues, some products may be temporarily out of stock. If the item you ordered is out of stock after you place your order, we will:
Notify you via email or SMS within 24 hours of discovering the out-of-stock issue.
We will provide you with a full refund (refunded to your original payment account within 3-5 business days), or you can choose to exchange it for a similar product of equal or higher value (at no extra cost if in stock).
4. Order Placement and Processing
a. How to Place an Order
To purchase products from Ijoko-Mart, you must:
Add the desired products to your cart.
Proceed to checkout, where you will be asked to provide your shipping address, contact information, and payment information.
Review your order summary (including product details, quantity, price, and shipping costs) and confirm your order.
Your order is considered "placed" when you click the "Confirm Order" button and we send you an order confirmation email (to the email address linked to your account). This confirmation email does not mean your order has been "accepted"—we reserve the right to accept or reject orders at our sole discretion (e.g., if we suspect fraud, incorrect product details, or product shortage).
b. Order Confirmation
Once the products have been shipped from our warehouse, we will confirm your order by sending a "Shipping Confirmation Email" (containing a tracking number). Only after we send this shipping confirmation email does a binding contract exist between you and Ijoko-Mart.
c. Pricing and Payment
Pricing: All product prices on our website are displayed in Nigerian Naira (₦) and include applicable taxes (such as VAT). Shipping costs will be added at checkout (see our Shipping Information Policy for details). We reserve the right to change product prices at any time, but price changes will not affect confirmed orders (via shipping confirmation email).
Payment Methods: We accept the following payment methods: credit/debit cards (Visa, Mastercard), mobile payments (such as MTN Mobile Money, Glo Cash), and bank transfers (through our partner payment processors, such as Flutterwave or Paystack). All payments are subject to verification.