Delivery Information

Get Your Electronics Delivered Across Nigeria

At Ijoko-Mart (www.ijoko-mart.com), we understand your eagerness for new electronics – therefore, we go to great lengths to deliver your orders in the fastest, safest, and most economical way. Our delivery service is designed to meet the unique needs of Nigerian consumers, whether you are in the bustling metropolis of Lagos or the remote community of Kaduna. Here's everything you need to know about our delivery process.

1. Delivery Coverage: Nationwide Nigeria

No matter where you are in Nigeria, we can serve you. Our delivery network covers all 36 states and the Federal Capital Territory (FCT), including:

Major Cities: Lagos, Abuja, Kano, Port Harcourt, Ibadan, Benin City, Calabar, etc. (Priority delivery to urban areas).

Semi-Urban and Rural Areas: From industrial towns in Ogun State to communities in the highlands, we partner with trusted local logistics providers to ensure reliable service even in remote areas.

Note: For extremely remote areas, our team will contact you after you place your order to confirm the nearest delivery point (e.g., local market or partner store) and other details.

2. Delivery Time: When will you receive your order?

We understand that speed is crucial—especially when you need a new laptop for work, a mobile phone for communication, or a home appliance. Our delivery times vary by location, but you can expect:

Major cities (Lagos, Abuja, Port Harcourt, Ibadan): 1-3 business days. Orders placed before 2 PM (West African Time) will be prioritized for same-day delivery for faster shipping.

Semi-urban areas (e.g., Akure, Ilorin, Wari): 3-5 business days.

Remote areas (e.g., parts of Bauchi, Taraba, and Zamfara): 5-7 business days. This means delivery times for remote areas may take longer, but we will provide a tracking link so you can track your delivery progress at any time.

Weekdays do not include weekends (Saturdays and Sundays) and Nigerian public holidays (such as Independence Day, Eid al-Fitr, and Christmas).

3. Shipping Costs: Transparent Pricing, No Hidden Fees

We adhere to clear and fair pricing principles, so you can understand shipping costs before placing your order. Shipping costs are calculated based on your location and the weight/size of your package (for example, shipping a smartphone is cheaper than shipping a large TV or washing machine). Here are our standard charges:

Free shipping on orders over 150,000 Nigerian Naira: Enjoy free shipping anywhere in Nigeria on high-value items such as laptops, home theater systems, or multiple devices.

Orders under 150,000 Naira:

Main Cities: 2,500 to 5,000 Naira (depending on package size).

Semi-Urban Areas: 5,000 to 8,000 Naira.

Rural Areas: 8,000 to 12,000 Naira.

You can enter your shipping address on the checkout page to view the exact shipping cost for your order—no hidden fees!

4. How to Track Your Order

After your order ships, we will send you a tracking number via email and SMS (to the phone number you provided at checkout). You can use this number to:

Visit the order tracking page on our website (www.ijoko-mart.com).

Enter your tracking number and email address.

View real-time updates on your package leaving our warehouse, being shipped to your state, and finally arriving at your destination. If you encounter any problems tracking your order, our customer support team (monlineshopping9@gmail.com or +2348065954201) is always ready to assist you.

5. Receiving Instructions: What Items Do You Need to Prepare to Receive Your Package?

To ensure successful delivery, please:

Go to your shipping address on the expected delivery date. Our courier will call you 1-2 hours before arrival to confirm.

Please have valid identification (e.g., ID card, driver's license, passport) ready. The courier will ask you to show identification to verify your identity (this helps prevent package theft or misdelivery).

Please inspect the package before signing for it: Check the box and the product inside for any damage. If you find any damage, please refuse the package and contact us immediately—we will replace the product or issue a refund, no questions asked.

6. Special Considerations for Remote Areas and Large Items

Remote Areas: For areas with inconvenient road access, our courier may arrange delivery to a nearby community center or partner store (we will confirm with you in advance).

Large Items (e.g., refrigerators, washing machines, large TVs): We offer a "Premium Delivery" service for these products—our team will not only deliver to your door but also unpack, inspect the goods for damage, and place them in your designated room (at no extra charge).

7. Changing Delivery Information

Need to update your delivery address or reschedule your delivery? Please contact us within 24 hours of placing your order (or at least 1 day before the estimated delivery date) using the following methods:

Email: monlineshopping9@gmail.com (Subject: "Change Delivery Method - [Your Order Number]")

Phone: +2348065954201 (Monday to Saturday, 9:00 AM to 6:00 PM)